Municipality Services: Right to Public Service Act, 2013
1. Water Supply:
| # | Services provided by the Mal Municipality (I) | Time limit for providing services (II) | For enquiry please contact |
|---|---|---|---|
| 1 | 1.1. Sanction of new house connection | 30 days from receipt of application | Dipankar Bhattacharjee 97332-68187 |
| 2 | 1.2. Repairing of water supply line (Minor repairing) | 7 days | Dipankar Bhattacharjee 97332-68187 |
| 3 | 1.3. Arresting leakage of water in mains and wash of ferrule. | 7 days | Dipankar Bhattacharjee 97332-68187 |
| 3 | 1.4.Supply of water through tanker / lorry. | On the date of requirement. | Dipankar Bhattacharjee 97332-68187 |
2. Sanction of building plan:
| # | Services provided by the Mal Municipality (I) | Time limit for providing services (II) | For enquiry please contact |
|---|---|---|---|
| 1 | 2.1. Approval of Site Plan and building plan for the residential buildings | 30 days | Dipankar Bhattacharjee 97332-68187 |
| 2 | 2.2. Sanction of Site plan and building plan for commercial or mixed use buildings. | 30 days | Dipankar Bhattacharjee 97332-68187 |
| 3 | 2.3. Sanction of plan for addition, alteration or repairing of old buildings. | 30 days | Dipankar Bhattacharjee 97332-68187 |
| 3 | 2.4. Initiating actions against illegal buildings/ building activities. | 7 days | Dipankar Bhattacharjee 97332-68187 |
3.Birth and Death Registration:
| # | Services provided by the Mal Municipality (I) | Time limit for providing services (II) | For enquiry please contact |
|---|---|---|---|
| 1 | 3.1. Issuance of Birth and Death Certificate in case of domestic birth or death. | Within 15 days after receiving application | Subodh Bhattacharjee 95317-51223 |
| 2 | 3.2. Issuance of copy of Birth and Death Certificate | Within 7 days, if recorded after the birth and death. | Subodh Bhattacharjee 95317-51223 |
| 3 | 3.3. Issuance of Cremation Certificate | At the time of cremation from the crematorium/ burial ground, if cremated or buried, as the case may be, in a crematorium/ burial ground of an Urban Local Body. | Subodh Bhattacharjee 95317-51223 |
| 3 | 3.4. Correction of records related to Birth or Death Certificate | 7 days | Subodh Bhattacharjee 95317-51223 |
4. Enlistment of Profession Trade and Calling and other licences:
| # | Services provided by the Mal Municipality (I) | Time limit for providing services (II) | For enquiry please contact |
|---|---|---|---|
| 1 | 4.1. New Enlistment Certificate | 10 days | Prasanta Bhowmik 98323-62685 |
| 2 | 4.3. Registration of cart, carriage etc. | 7 days/td> | Prasanta Bhowmik 98323-62685 |
5. Assessment:
| # | Services provided by the Mal Municipality (I) | Time limit for providing services (II) | For enquiry please contact |
|---|---|---|---|
| 1 | 5.1. Assessment of new holding, partition, change of name/ correction of records | 15 days | Prasenjit Dutta 85370-74422 |
| 2 | 5.2. Issuance of any type of certificate or certified copy | 3 days | Prasenjit Dutta 85370-74422 |
| 3 | 5.3. Licence for advertisement | 15 days | Dipankar Bhattacharjee 97332-68187 |
| 3 | 1.4.Supply of water through tanker / lorry. | On the date of requirement. | Prasenjit Dutta 85370-74422 |
6. Conservancy:
| # | Services provided by the Mal Municipality (I) | Time limit for providing services (II) | For enquiry please contact |
|---|---|---|---|
| 1 | 6.1. Garbage Cleaning | 2 days | Subodh Bhattacharjee 95317-51223 |
| 2 | 6.2. Removal of animal carcass | 1 days | Subodh Bhattacharjee 95317-51223 |
| 3 | 6.3. Cleaning of drains | 7 days | Subodh Bhattacharjee 95317-51223 |
| 3 | 6.5. Cleaning of garbage after receipt of Special Cleansing Charge. | 10 days | Subodh Bhattacharjee 95317-51223 |
| 3 | 6.5. Cleaning of garbage after receipt of Special Cleansing Charge. | 1 days | Subodh Bhattacharjee 95317-51223 |
7. Electric:
| # | Services provided by the Mal Municipality (I) | Time limit for providing services (II) | For enquiry please contact |
|---|---|---|---|
| 1 | 7.1. Replacement of defective street lamp and repairing (Minor) | 2 days | Raja Dutta 94342-04889 |
| 2 | 7.2. Installation of new street light | 7 days from the date of completion of installation of poles and connection by the electric supply agency. | Raja Dutta 94342-04889 |